FAQs

  • To place an order, simply browse our website and add items to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information.

  • We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and sometimes other forms of payment like Apple Pay or Google Pay.

  • Our return policy allows you to return items within 14 days of purchase for a full refund, as long as the items are undamaged, and returned in their original packaging with tags (or email receipt) and accessories intact. Please refer to our Return Policy page for more details.

  • Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the courier's website.

  • Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination. Please contact our customer service team for more information.

  • If you receive a damaged item, please contact our customer service team prior to 14 days of receiving your order. We will provide instructions on how to return the item and arrange for a replacement or refund.

  • You can reach our customer support team via email at ocn@oceanathleisure.com. Our customer service hours are Monday to Friday, 9:00 AM to 5:00 PM est.